Issue and Use of the basmaCard

Issue
You may apply for the basmaCard from the basmaPartners or Reward Merchants or from other designated establishments. If you are a BankMuscat credit cardholder, the basmaCard will have been delivered by post to your address, which has been notified to BankMuscat.

PIN
Upon receipt of the basmaCard, You must immediately change the initial PIN provided with the basmaCard to a personal PIN of Your choice and activate the basmaCard by presenting the basmaCard at any Merchant Partner establishment or at any other location advised by the basmaPartners. No basma Transaction is necessary for activation of the basmaCard.

You must keep the basmaCard in a safe place and keep the PIN confidential.

You must comply with any reasonable instructions that the basmaPartners may give concerning the use and safekeeping of the Card.

Use of the basmaCard
The basmaCard and PIN must be used only in accordance with these Terms and Conditions contained and must not be used in any way that would result in credit of Points on the basmaCard or redemption of Points on the basmaCard other than for a purchase of goods or services.

The basmaCard may only be used for basma Transactions at Rewards Partner outlets during the validity period.

The basmaCard is not transferable and the Cardholder is the sole authorised user of the Card. The Cardholder should under no circumstances whatsoever allow the Card and /or PIN to be used by any other individual.

Loss of the basmaCard
In the event that you lose or damage the basmaCard, please inform the basma Call Centre on (968) 2479 9358 of such loss or damage immediately. The basmaPartners may at their discretion issue a substitute basmaCard, subject to the payment of a fee for the provision of the same. Whilst the basmaPartners shall attempt to suspend the lost basmaCard, they shall not be liable for any loss or damage caused to the Cardholder or any third party through the unauthorised use or misuse of the basmaCard.

Validity of the basmaCard
The basmaCard is valid until 31 December 2008 unless the basmaProgramme is terminated earlier.

Renewal and Replacement of basmaCards
Whilst you may apply for the renewal and/ or replacement of a basmaCard, the basmaPartners reserve their exclusive right to determine whether or not renew or replace basmaCards.

Cancellation of the basmaCard
The basmaPartners may at their absolute discretion, cancel the basmaCard at any time, without assigning a reason for the same and also basma Transactions from taking place. In the event that your basmaCard is cancelled, You will not be entitled to redeem basmaPoints and shall have no right of recourse against the basmaPartners  or Merchant Partners for any loss or damage arising, or any right to institute any claim or suit and neither the basmaPartners nor the Merchant Partners shall be liable in any way in the event of cancellation.

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